Frequently Asked Questions
Customer care
Where can I find product guides?
Ask us and we'll send you the guide for your product. Call +1 (604) 359-8666 or email admin@epicluxury.ca.
What if my product needs a repair?
If your product is still under warranty, we'll help you make a claim or get a replacement. If it isn't, there's an inspection fee. Once we know what's wrong, we'll give you a price for the repair. Bring it to our Vancouver or Toronto store, or call +1 (604) 359-8666 or email admin@epicluxury.ca.
How do I reach you?
Vancouver: call +1 (604) 359-8666, email admin@epicluxury.ca, or visit us at 410 Howe St, Vancouver, BC V6C 2X1. Toronto: email admin@epicluxury.ca, or visit us at 135 Yorkville Ave, Toronto, ON M5R 3N5.
Contact usStill have a question? Contact us.
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